We are open Monday to Friday from 9:00 AM to 6:00 PM (UTC+8). We are closed on Sundays and major holidays. Occasionally work on Saturdays.

Your order will be shipped within 3 business days if the products are in stock. Most small orders can be completed about 15 working days. For bulk orders, it will take more time.

We accept returns within 30 days of purchase, provided the item is in its original condition with tags attached. A full refund will be processed within 5-7 business days.

Yes, we ship internationally to most countries. Shipping times and costs vary depending on the destination. You can check the exact shipping cost during checkout.

Once your order ships, you will receive an email with a tracking number and a link to track your package. You can also track via your account's "Order History".