Tunnel Emergency Telephones: Building a "Lifeline" for Tunnel Safety Communication
2026-01-23 View:

Tunnel Emergency Telephones: Building a "Lifeline" for Tunnel Safety Communication

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In infrastructure such as highways, urban expressways,

and utility tunnels, tunnels represent a closed, continuous,

and high-risk environment. In the event of traffic accidents,

equipment failures, or sudden disasters, stable and rapid

communication is crucial for successful rescue operations.

Tunnel emergency telephones are core safety

communication devices designed specifically for this purpose.


I. Overview of the Tunnel Emergency Telephone System

The tunnel emergency telephone is an emergency 

communication terminal designed specifically for enclosed

spaces such as tunnels.  It provides one-touch assistance,

two-way communication, and precise location information

for drivers, passengers, or maintenance personnel at the

first sign of an incident.

This system is developed and manufactured by Acewo, 

focusing on applications in the tunnel and transportation

industries, and has been stably operating in numerous

real-world projects.


II. Equipment Appearance and Basic Information

1. Product Basic Information

Brand/Manufacturer: Acewo

Equipment Name: Tunnel Emergency Telephone

Product Positioning: Tunnel emergency communication

and alarm terminal


2. Appearance Design

Eye-catching yellow casing, highly visible in low-light

tunnel environments

Equipped with a white high-decibel speaker component

to ensure clear alerts in noisy environments

Configured with a red emergency call physical button

for intuitive operation and quick activation in emergencies


3. Installation Method

Wall-mounted fixed installation

Can be integrated with tunnel emergency lighting systems,

fire hydrant boxes, and other facilities to save space and

facilitate unified management


III. Technical Parameters and Actual Deployment

1. Applicable Environment

Highway tunnels

Urban underpasses

Integrated utility tunnels and other enclosed or

semi-enclosed spaces


2. Precise Positioning Capability

Supports latitude and longitude coordinate

positioning

Example coordinates:

Longitude: 113.608394

Latitude: 22.754942

After a call is triggered, the command center can

obtain the accurate location immediately, significantly

improving rescue efficiency


3. Typical Application Cases

Tunnel emergency telephones have been successfully

deployed in multiple regions, including:

Dajiao No. 1 Tunnel, Nansha District, Guangzhou City, 

Guangdong Province

Xia No. 1 Tunnel, Yongjia County, Wenzhou City, 

Zhejiang Province

Pengzu Avenue Station, Yunhu District, Xuzhou City, 

Jiangsu Province


IV. Analysis of Tunnel Emergency Telephone Core

Functions

1. Emergency Communication Function

Two-way voice communication to ensure real-time 

communication between the site and the monitoring

center

One-button call response, eliminating complex 

operations in emergencies

Can be linked with the tunnel emergency broadcasting

system for unified command and information

dissemination


2. Safety Protection and Reliability

Designed for all-weather stable operation in tunnel

environments

Ensures uninterrupted transmission of critical information

in case of accidents, fires, or traffic congestion

Supports integrated installation with fire hydrant boxes to

enhance the integrity of the overall tunnel safety system


3. Operation and Maintenance and Management

Capabilities

The device supports engineering acceptance timestamp

recording, facilitating project management and auditing

Altitude monitoring (e.g., -5.7 meters to 0.0 meters) to

assist in environmental data analysis

Remote monitoring of equipment status, allowing 

maintenance personnel to identify potential problems in

advance and reduce maintenance costs


V. Application Value of Tunnel Emergency Telephones

In modern tunnel safety systems, the tunnel emergency 

telephone is not only a communication device but also

the starting point of the rescue chain. It effectively solves

the problem of communication blind spots inside tunnels,

gaining valuable time for accident response, emergency

command, and personnel self-rescue.


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