Case Study of IP Broadcast System Application in Zoos: Enhancing Management Efficiency and Emergency Response Capabilities

In modern public spaces, broadcast systems have become essential tools 

for improving operational efficiency, ensuring safety management, and 

enhancing visitor experiences. Particularly in complex environments like 

large scenic areas and zoos, IP broadcast systems not only elevate visitor 

service quality but also deliver efficient emergency response capabilities 

during critical incidents. This article examines the implementation of an 

IP broadcasting system at Beijing Zoo, delving into its advantages for 

management, service delivery, and emergency response.

IP Broadcasting System Architecture and Daily Management

The IP broadcasting system comprises a command center consisting 

of servers and control software. Through network connectivity, 

it transmits broadcast content in real-time to designated audio 

devices across zones. Clear system roles ensure efficient daily 

operations and emergency handling.

Visitor Service Center: Responsible for daily broadcasts, including 

park announcements, event notifications, and background music 

playback.

Master Control Center: Oversees system monitoring and management, 

ensuring timely adjustments and control of broadcast content.

System Functions and Application Scenarios

Civilized Behavior Management

Managing visitor conduct within the zoo is crucial for maintaining 

park order. Through the IP broadcasting system, management 

personnel can monitor visitor violations in real time (such as 

illegal feeding of animals). Upon detecting violations, the system

issues targeted announcements through nearby speakers to 

promptly intervene, preventing harm to animals and disruption

of park order.

Real-Time Violation Monitoring: Integrating video surveillance 

with the IP broadcasting system enables staff to swiftly identify 

visitor misconduct.

Targeted Broadcast Deterrence: Leveraging distributed broadcast

reception points throughout the park, the system delivers precise

guidance messages to non-compliant visitors, reminding them to

adhere to park regulations.

Emergency Incident Management

Unexpected events pose unforeseeable risks in zoo management,

particularly in environments with high visitor traffic and diverse 

animal species. Whether addressing visitor injuries, sudden

illnesses, or other emergencies, rapid response and coordinated

handling are critical. The IP broadcasting system plays an 

indispensable role in emergency scenarios.

Emergency Broadcast Activation: During crises, the control center 

can swiftly issue urgent notifications to affected areas via the 

targeted broadcasting system, coordinating on-site resolution.

Personnel Search and Assistance: Through networked intercoms, 

the command center and visitor service center can communicate 

in real time to assist in locating missing visitors or provide 

emergency rescue.

System Integration and Technical Features

Beijing Zoo's IP broadcasting system not only enables seamless 

switching between routine and emergency broadcasts but also 

successfully integrates multiple systems, enhancing overall 

management efficiency.

Background Music System Integration: The system combines 

routine background music playback with emergency broadcasting 

capabilities, ensuring flexible daily operation while enabling rapid 

emergency mode activation.

Dual-System Integration: The background music system primarily 

supports daily announcements to create a pleasant park atmosphere, 

while the emergency broadcast system is dedicated to handling 

incidents such as accident response and emergency evacuations.

Point Placement and Coverage

Broadcast reception points for the IP broadcasting system are strategically

positioned in visitor-dense areas, including animal exhibits, visitor rest 

zones, and exit areas. This precise placement ensures comprehensive

coverage of all gathering points, guaranteeing timely and effective

information delivery.

Enhanced Management Efficiency

Through the synergistic “monitoring + broadcasting” mechanism, the IP 

broadcasting system not only boosts park management efficiency but 

also demonstrates robust coordination capabilities during emergencies.

Faster Response Times: Dual coordination between monitoring and 

broadcasting enables the system to initiate broadcast alerts immediately

upon issue detection, reducing response delays.

Enhanced Management Precision: Through precise point management,

broadcasts can target specific zones or individuals, enabling effective

intervention for particular issues.

Expanded Service Scope: The IP broadcasting system simultaneously 

covers routine services and emergency command scenarios, delivering

regular services during non-emergencies and providing instant command

during crises.